Scenic Group has extended the suspension of all river and ocean cruises until 30 June this year – slashing the 2020 season by three months.
With the outbreak of COVID-19 crisis, Scenic originally “paused” all cruise operations until 30 April.
“After monitoring the changing global situation including port and border closures, all our land tours, river and ocean cruise operations are temporarily suspended until 30 June,” Scenic said in a statement.
Passengers can apply to re-book their cruises to travel in 2021 or 2022.
A Future Travel Credit voucher for travel up to December 2022 is transferrable to another guest, booking or another brand within the Scenic Group including Scenic Luxury Cruises & Tours, Scenic Eclipse, Emerald Waterways and Evergreen Cruises and Tours.
“After this period, if the voucher is not redeemed and clients do not travel, then they may request a cash refund,” Scenic said.
Passengers booked on an Egypt cruise which is provided by a third party partner, can apply for a Future Travel Credit of 100 per cent as Scenic “needs to recover third party costs.”
Those who are booked to go on a European or Asian river cruise from 1 to 30 April this year, will be provided with a 125 per cent Future Travel Credit for travel within the next 24 months up to 31 March 2022.
Guests who are booked on a Scenic Eclipse ocean cruise in April this year, will be entitled to a 110 per cent Future Travel Credit to rebook any ocean or river cruise within the next 24 months up to 31 March 2022.
Passengers who hold a land tour reservation during this period will be provided with a 100 per cent Future Travel Credit to rebook and travel within the next 24 months up to 31 March 2022.