Uniworld has suspended all European river cruises until April 23, offering affected guests a free rebooking on any 2020/21 cruise or receive a future cruise credit to be used in the next 24 months.
Uniworld President and CEO Ellen Bettridge announced the decision in a letter to customers, on their website. Making them the second line to make this decision, after Viking made their announcement earlier this week.
“We have been closely monitoring the world’s response to the COVID-19 pandemic and given recent news, we do not believe we can continue to offer the award-winning Uniworld experience you have come to expect and deserve at this time,” says Ms Bettridge.
“We have therefore made the decision to suspend all European itineraries until 23 April. If you have a vacation reservation during this temporary suspension period, please know you may rebook your travel dates to any 2020 or 2021 cruise or receive a Future Cruise Credit eligible to be used during the next 24 months.
“We know this global situation has caused confusion and anxiety for many; the details of your travel plans should not add to your list of concerns. Our updated cancellation policy will allow guests more time to make decisions about upcoming travels.
“For bookings after 23 April, guests can now cancel up to 14 days prior to their cruise and rebook on any 2020 or 2021 cruise without penalty or have the option to rebook with one of our TTC sister brands—from Trafalgar to Insight Vacations—for 2020 to 2021. Full details on our updated cancellation policy may be found below. Our team stands at the ready to assist you as we navigate through this process together.”